Cookies Policy | Playfina Casino

About this Cookies Policy

Playfina Casino uses cookies and related technologies to help operate, secure and improve its website and online services. This policy applies to cookies placed through the website, including when you browse pages, create or access an account, use available gaming features, or interact with website content.

A cookie is a small text file that a website may save on your computer, mobile phone, tablet or another internet-connected device. Cookies can allow a website to recognise a device, remember selected settings and understand how visitors use different parts of the website. Some cookies are stored only for the duration of a browsing session, while others remain on a device for a longer period.

We may also use similar technologies, such as pixels, tags, software development kits, browser storage and device identifiers. For simplicity, this policy refers to cookies and similar technologies together as cookies. These technologies may collect information about a device, browser, website activity and preferences. They do not normally identify you by name on their own, but information collected through them may be associated with account or other personal information where permitted.

This policy should be read together with our Privacy Policy and any other notices displayed on the website. The Privacy Policy provides further information about how personal information may be collected, used, stored and disclosed.

Types of cookies we may use

Strictly necessary cookies

These cookies support the basic operation of the website and may be required for services that you request. They can help with functions such as secure login, account access, session management, page navigation, fraud prevention, security controls and the operation of responsible gambling tools. Without these cookies, some website functions may not work correctly.

Functional or preference cookies

Functional cookies help remember choices you make while using the website. For example, they may support language, region, display or other settings. These cookies can make the website more convenient by reducing the need to repeat the same selections during future visits.

Performance and analytics cookies

Performance and analytics cookies may help us understand how visitors use the website. They can provide information about pages visited, links used, loading performance, errors, browsing patterns and the effectiveness of website features. This information may be assessed in aggregated or otherwise protected form to help improve usability, content, functionality and technical performance.

Security and fraud-prevention cookies

Security-related cookies and similar technologies may help identify unusual activity, protect accounts, support verification processes and reduce the risk of fraud, misuse or unauthorised access. These technologies may operate alongside other technical and operational controls.

Advertising or marketing cookies

Where used and permitted, marketing cookies may help measure campaigns, understand interactions with promotional content and present information that is more relevant to your interests. They may also help limit repeated advertising or measure whether an advertisement or referral has been effective. Marketing cookies may be placed by us or by service providers acting on our behalf.

Session cookies are generally removed when you close your browser or finish a browsing session.
Persistent cookies remain on your device until they expire or are deleted by you or your browser.
The length of time a cookie remains active depends on its purpose, settings and the organisation that places it.
A cookie may be linked to a random identifier rather than your name, although associated information may still be treated as personal information under applicable privacy requirements.

Why cookies are used

Cookies can support several activities connected with the website and online services. The purposes may include:

Keeping the website available and allowing pages and features to function as intended.
Maintaining a secure connection and helping you remain signed in during an authorised session.
Remembering settings, selections and preferences that you have made.
Supporting account, payment, verification, security and fraud-prevention processes.
Monitoring website stability, speed, traffic and technical performance.
Understanding which content and features are useful to visitors.
Detecting errors and helping our technical teams resolve website problems.
Assessing the effectiveness of communications, campaigns or referrals where relevant.
Helping protect the integrity of games, promotions, accounts and other online services.
Supporting compliance, audit, risk management and responsible gambling processes where appropriate.

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, general location information, referring website, pages visited, time and date of activity, interaction with website features and technical identifiers. The information collected will depend on the cookie and the way you use the website.

We aim to use cookie information for legitimate business, service, security, operational and analytical purposes, or for other purposes explained to you at the time of collection. Where consent is required for a particular type of cookie, we will provide an appropriate choice before using that cookie, subject to cookies that are necessary for the operation, security or delivery of a service you request.

Third-party cookies and services

Some cookies may be placed by third parties that provide services used on or in connection with the website. These providers may support functions such as analytics, security, payment processing, customer support, content delivery, identity or account protection, advertising measurement and technical hosting.

Third-party providers may collect information through their own cookies or similar technologies and may process that information in accordance with their own privacy notices. Their cookies may be subject to separate settings and controls. We encourage you to review the relevant third-party information where it is made available.

Third-party services may change over time as the website, technology and business requirements develop. We take reasonable steps to work with service providers that are expected to handle information appropriately, but the operation of a third-party service may also be governed by that provider's terms and policies.

Cookies may also be used when you access content or links that connect to another website or platform. Once you leave the Playfina Casino website, the privacy and cookie practices of the other website may apply. You should check the applicable notices before providing information or continuing to use an external service.

Managing your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept, reject or adjust certain categories of cookies. Your selections may be saved so that they can be applied to later visits, although you may need to make a new choice if your browser is cleared, your device changes or the preference tool is updated.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. You may be able to block all cookies, allow only certain cookies, receive a warning before a cookie is stored, or remove cookies when the browser is closed.

Open your browser or device privacy settings.
Locate the controls for cookies, site data, tracking or storage permissions.
Review the available options and choose the settings you prefer.
Delete existing cookies if you want to remove previously stored information.
Return to the website and update any available cookie preference tool if required.

If you block or delete cookies, some website features may be unavailable or may not operate properly. You may need to sign in again, repeat certain preferences or complete security checks more often. Disabling cookies does not necessarily remove information that has already been collected or stored elsewhere, and it may not stop all forms of technical data collection.

Your browser settings may not control every type of similar technology. Where an applicable service provides its own privacy or advertising controls, those controls may also be relevant. You are responsible for reviewing your device and browser settings and keeping them configured according to your preferences.

Updates and questions

We may update this Cookies Policy from time to time to reflect changes in the website, the cookies and technologies we use, legal or regulatory requirements, or our privacy practices. The updated version will be made available on this page, with the latest revision date shown where appropriate. You should review this policy periodically so that you understand how cookies may be used.

If a change materially affects your choices or the way non-essential cookies are used, we may provide an additional notice or request a new preference where appropriate. Your continued use of the website after an update may be subject to the revised policy, except where applicable law requires another approach.

If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through cookies, please use the support or privacy contact options made available on the Playfina Casino website. Do not include unnecessary sensitive information when making an enquiry.

This policy is intended to provide general information about cookies and similar technologies. It does not replace any account terms, privacy notice, responsible gambling information or other terms that may apply to your use of the website.